FAQ’s on Pop Up Sockets
FAQs of Pop Up Sockets
See below the most Frequently Asked Questions (aka FAQs) on Pop Up Sockets
What is a pop up socket?
A pop-up socket is a power outlet that hides when not in use and pops up when needed. You often find these sockets in kitchen countertops, desks, and other surfaces where a permanent outlet isn’t ideal. They provide a convenient way to add extra outlets without installing them directly into the wall.
What are the benefits of pop up sockets?
There are several benefits to using pop-up sockets:
- You can easily hide them when not in use, keeping your space clean and clutter-free.
- They offer an extra outlet for charging devices or plugging in small appliances without relying on extension cords or power strips.
- Installation is simple, and they work well in homes, offices, and commercial spaces.
- By eliminating long cords or cables, they help prevent tripping hazards and other safety issues.
- Additionally, pop-up sockets come in various styles and colors, allowing you to choose the one that best matches your décor.
Other FAQs
What should I do if I spill something on my bench-top and get the pop-up power point wet?
Our models are designed for kitchens and can withstand spills safely. If water spills near your pop-up power point and the unit gets wet, immediately switch off or disconnect the power from either under the bench or your household electrical control panel.
Once you disconnect the power, dry any water on the unit and both above and below the bench-top. After drying, wait 24 hours before reconnecting the power. Once this time has passed, you can continue using the pop up power point as normal.
Refer to this blog post for more information.
Additional FAQ's
What happens if I have a fault with my unit after the warranty period?
We design and test our units to last for many years in normal environments. If your product develops a fault after the warranty period, we offer affordable repair or replacement options.
Do you provide after-sales service, and how do I contact you?
Yes, we offer after-sales service. You can reach us by phone using the “request a call back” feature. Just provide your name and phone number, and we’ll call you back as soon as possible.
Do I need a licensed electrician to install this product?
No, no electrical work is required. The unit comes with a plug, so you can easily plug it into any available power socket beneath your installation surface.
What is the process for making a warranty claim if I have an issue with my product?
If your product malfunctions within the warranty period, we’ll repair or replace it at no cost. We keep digital records linked to product serial numbers, so you don’t need to worry about retaining your receipt.
